Privacy Policy

Last updated: Sep 1st, 2025

This Privacy Notice provides you with information about:

  • What personal data we collect about you
  • How and why we use it
  • With whom we share it
  • How we store it
  • Your rights with respect to your data

This Privacy Notice is meant to be read together with our Terms of Service.

We at VEGA CYBER SOLUTIONS LTD and VEGA CYBER SOLUTIONS INC. (“us”, “we”, or “our”), located at 20 Lincoln St., Tel Aviv-Yafo, recognize and respect the importance of maintaining the privacy of our customers (the “Customers”) and their personnel, as well as the visitors of our site.

This Privacy Notice describes the types of information we collect from you when you visit our site and/or platform and/or use our services thereon (together, the “Services”).

  • “You” means an individual using the Services.
  • “Personal data” means any information that refers, relates to, or is associated with an identified or identifiable individual, or as otherwise may be defined by applicable law.

We are:

  • Database controllers of the data collected on our website
  • Processors of the data of our Customers’ personnel

Please note:

  • If you are accessing the platform on behalf of a Customer, that Customer will have access to your personal data.
  • You have no legal obligation to provide us with any personal data, but if you don’t, we may not be able to provide some or all Services.
  • If you are subject to the laws of Israel, your personal data is provided with your consent under applicable law.

Personal Data We Collect

1. Communications

When you send us a message (e.g., through our contact form, email, signup forms, or otherwise), we collect:

  • Name
  • Company
  • Email
  • Content of your message

2. Cloud Environment Configuration

  • During onboarding, Customers may authorize access to specific cloud APIs.
  • We collect metadata, configurations, and settings (not the actual data stored in your cloud).
  • If support is requested, we may access additional portions of systems as required.

3. User and Access Metadata

We may analyze:

  • User roles
  • Access permissions
  • Associated email addresses
  • Ownership tags
  • Stakeholder information and account configurations

4. Activity and System Data (including Cookies)

We may automatically collect:

  • Device/OS details
  • IP address, device ID
  • Browsing and usage history

We also use third-party analytics tools (including FullStory, which provides session replay).

  • FullStory may track clicks, scrolls, mouse movements, and navigation.
  • We do not use FullStory to record sensitive data (like passwords or payment details).
  • Opt-out: https://www.fullstory.com/optout

5. Geo Location

We may process your device’s location, subject to consent as required by law.

6. Social Media

If you interact with us on social media (e.g., LinkedIn):

  • We collect content you post, plus profile/account information.
  • Platforms may also share aggregate analytics with us.
  • Your use of social platforms is subject to their own terms and privacy policies.

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How We Use Your Personal Data

We and our service providers use personal data to:

  1. Provide Services (including tailored cloud recommendations)
  2. Respond to inquiries and communications
  3. Develop and improve products/services
  4. Send newsletters and promotional materials
  5. Review and analyze site/platform usage
  6. Create aggregated, non-specific analytics
  7. Prevent fraud and enhance security
  8. Provide customer support
  9. Improve recruiting efforts
  10. Manage and develop our business strategy (including retention and market analysis)
  11. Respond to social media interactions

Use of AI

  • We use AI tools to enhance services but do not train AI models on Customer data.
  • AI may be used to:
    • Group/analyze users for insights and recommendations
    • Enrich user information (job function, expertise, etc.)
    • Support Customer success systems
  • Strict data protection controls:
    • AI providers must guarantee data isolation
    • No use of customer data for model training

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Statistical Information & Analytics

We may analyze usage trends and compile aggregate, de-identified statistics (e.g., cloud environment configurations).

Sharing of Personal Data

We may share personal data with:

  • Access-Holders (e.g., R&D, Product teams)
  • Affiliates (for business and service delivery)
  • Service Providers/Subcontractors (for hosting, authentication, analytics, etc.)
  • International Transfers (service providers abroad, subject to confidentiality)
  • Business Transfers (e.g., mergers, acquisitions, liquidation)
  • Law Enforcement (when legally required or to protect rights/safety)
  • Legal Uses (compliance with legal obligations)
  • Advertisers (with consent or via hashed IDs, device identifiers, etc.)

Security

We follow industry standards to protect personal data, but no method is 100% secure. Please protect your own device and credentials.

Your Rights

Subject to applicable law, you may:

  • Request access, correction, update, or deletion of your personal data
  • Exercise these rights via support@vega.security

If your data belongs to a Customer, you may need to request changes from them directly.

Data Retention

We keep personal data as long as needed for the purposes above.

  • Longer retention may apply for legal, tax, regulatory, or litigation reasons.

Third-Party Applications & Services

Your use of third-party apps/services is at your own risk and subject to their terms.

Communications

We may send service-related messages without opt-out. Contact the Customer if you want to stop receiving them.

Children

We do not knowingly collect data from children under 13. If aware, please contact us immediately.

Changes to Privacy Notice

We may update this Notice from time to time. Material changes will be communicated via our site or by email.

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